Shipping Policy
📦 Shipping Policy
At Glimzee, we aim to deliver your favorite pieces safely, swiftly, and with care, across all of Pakistan.
1. 📍 Delivery Areas
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We currently ship nationwide within Pakistan.
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International delivery is not available at this time.
2. 🚚 Delivery Time
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Islamabad: 2–3 business days
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Other Cities: 3–5 business days
⏱ Note: Timelines may vary due to courier operations, public holidays, or unexpected conditions.
3. 📅 Business Hours
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Business days: Monday–Friday (Excludes public holidays)
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Orders placed after 12 PM or on weekends/public holidays are processed the next business day.
4. 🛍 Order Processing
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Orders are confirmed quickly and dispatched promptly.
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Once shipped, you’ll receive a tracking ID via WhatsApp (if available).
5. 🚚 Shipping Charges & Free Shipping Policy
We offer two types of shipping:
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Standard Shipping: Charges apply as per your location and order size. The exact amount is shown at checkout before you confirm.
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Free Shipping:
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Available only during limited-time promotional offers, or
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If your order meets a certain cart value threshold (e.g., spend Rs. X or more).
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These offers are announced on our website, social media, or during checkout.
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💡 If free shipping isn't showing at checkout, it means it’s currently not active or your cart doesn’t qualify.
6. 💵 Payment Options
a. Cash on Delivery (COD)
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Available all over Pakistan.
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Please keep the exact amount ready, as delivery agents might not carry change.
b. Bank Transfer (Advance Payment)
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Bank transfer details are shown on the checkout page.
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Orders with advance payment are prioritized for dispatch.
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Make sure to:
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Transfer the exact amount immediately after placing the order.
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Send us a screenshot for faster processing.
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Use the latest bank details shared at checkout.
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⚠️ Delayed or incorrect transfers may result in your order being sent as COD.
7. ⏳ Delays & Unexpected Circumstances
While we work hard to ship quickly, there may be delays due to:
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Courier hold-ups
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Public holidays
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Weather or road conditions
We truly appreciate your patience in such rare situations.
8. 📦 On Delivery — Your Responsibility
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Always check the outer packaging before accepting delivery.
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We highly recommend recording an uncut parcel opening video.
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Claims for missing/damaged items will only be accepted with this video proof.
This ensures transparency and protects both you and us.
9. 🚫 Order Cancellation Policy
We may cancel orders under specific circumstances such as:
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Fake or incorrect contact/address details
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Frequent COD refusals or non-responsive behavior
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Suspected fraudulent activity
🔁 Please maintain a good order history and provide accurate details to avoid cancellation.
10. 📞 Need Help?
You can reach our support team at:
📱 WhatsApp: soon available
📧 Email: Glimzeepk@gmail.com
📷 Instagram: @glimzee.pk
✨ We value your trust and are committed to delivering every Glimzee order with care and style!
